Shipping policy

Shipping Policy

Thank you for choosing Glen Ellyn Coffee Company for your coffee needs. We strive to provide you with the freshest and finest quality coffee beans straight to your doorstep. Please review the following shipping policy for all orders placed with us.

Shipping Zones:
We currently ship within the United States, including Dupage County, IL.

Processing Time:
Orders are typically processed and shipped within 1-2 business days of payment confirmation. Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:
We offer several shipping options to accommodate your needs. Our standard shipping method is via USPS Priority Mail, which typically delivers within 2-3 business days. Expedited shipping options are also available at checkout for faster delivery.

Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping cost for your order at checkout before completing your purchase.

Free Shipping:
We may offer free standard shipping on orders over a certain dollar amount. The threshold for free shipping may vary, so please check our website or promotional materials for current offers and eligibility dates.

Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

Shipping Restrictions:
Please note that we currently only ship within the United States. We are unable to ship to international addresses, including APO/FPO/DPO addresses.

Delivery Issues:
While we make every effort to ensure timely delivery of your order, we cannot be held responsible for delays caused by unforeseen circumstances such as weather, carrier issues, or incorrect shipping information provided by the customer. If you encounter any issues with your delivery, please contact us, and we will do our best to assist you.

Returns and Exchanges:
For information regarding returns and exchanges, please refer to our Return Policy.

Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@glenellyncoffeeco.com. We're here to help!

Policy Last Updated: 4/17/2024